IT Manufacturing Technician
Pomeroy · Cork
Job description
About the role
We are seeking a motivated IT professional to deliver onsite Level‑2 support for manufacturing and R&D environments, ensuring systems are secure, efficient and aligned with Industry 4.0 standards.
Key responsibilities
- Provide Level‑2 support for desktops, operating systems, antivirus solutions and manufacturing applications.
- Troubleshoot and resolve technical incidents, documenting solutions accurately.
- Support integration of manufacturing systems in line with Industry 4.0 standards.
- Collaborate with engineering, advanced operations and R&D teams.
- Contribute to knowledge‑base articles and promote shift‑left initiatives.
- Maintain IT security compliance through patching, antivirus updates and firewall management.
- Participate in global IT projects and enterprise system roll‑outs.
- Recommend and implement process improvements for efficiency and cost savings.
- Support shop‑floor systems and machine‑level integrations.
- Assist with incident, problem, change and asset management processes.
Required profile
- Bachelor’s degree or diploma in Computer Information Systems or equivalent (preferred).
- Minimum 2 years of relevant IT experience, preferably in manufacturing or R&D.
- ITIL Foundation certification (required).
- Strong problem‑solving, communication and collaboration abilities.
- Ability to manage multiple priorities in a fast‑paced environment.
Required skills
- Windows operating system administration
- Antivirus software management
- Patch management
- Firewall configuration
- ITIL Foundation knowledge
- Microsoft technology certifications (preferred)
- Industry 4.0 integration concepts
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Published 2 hours ago
Expires 1 month from now
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Pomeroy
Cork