Night Porter – Full‑time Night Shift

About the role

Join the night team at the newly refurbished SpringHill Hotel and be the first point of contact for guests during overnight hours. This full‑time position ensures a safe, welcoming, and smoothly running environment while the hotel is closed to the public.

Key responsibilities

• Welcome and assist guests with check‑ins and check‑outs during night hours.
• Respond promptly and professionally to guest requests and enquiries.
• Monitor hotel security, conduct regular patrols of public areas, and enforce fire‑safety procedures.
• Perform light cleaning in lobbies, corridors, and reception as needed.
• Report emergencies, accidents, or suspicious activity to management and authorities.
• Collaborate with reception and housekeeping to ensure seamless handover at shift end.
• Complete end‑of‑day administrative tasks and night‑audit procedures.
• Maintain a clean, secure environment ready for the morning team.

Required profile

• Strong command of the English language.
• Friendly, welcoming personality with excellent customer‑service skills.
• Passion for the hospitality industry and guest satisfaction.
• Ability to prioritize tasks and work efficiently in a fast‑paced environment.
• Willingness to work flexible night hours, including weekends and bank holidays.

Required skills

What we offer

• Opportunity to work in a newly refurbished, high‑standard hotel.
• Full‑time night‑shift schedule with competitive compensation.
• Team‑oriented environment focused on delivering exceptional guest experiences.