Online Fulfilment Assistant

About the role

Join Boots' in‑store online fulfilment team and help deliver customer orders quickly and accurately. You will work within a Boots store, reporting to the Assistant or Store Manager, and focus on picking, packing and dispatching online purchases.

Key responsibilities

• Pick and pack online customer orders to a high standard using a handheld device.
• Locate required goods across the store’s picking areas.
• Use Pod equipment safely and efficiently for order handling.
• Obtain and verify information needed for picking, packing and dispatch.
• Support broader store operations, including stock room management and deliveries.
• Comply with all health, safety and operational policies.

Required profile

• Enjoy following processes and working at a fast pace.
• Problem‑solving mindset and collaborative team attitude.
• Effective communication and listening skills.
• Flexible approach to working hours and patterns.
• Passion for delivering great customer care, even when working behind the scenes.

Required skills

• Ability to operate handheld devices for order processing.
• Safe use of Pod equipment.

What we offer

• Pension membership (PRSA).
• Partial paid maternity leave.
• Discretionary annual bonus.
• Generous employee discounts.
• Flexible benefits scheme.