Onsite IT Deskside Support Engineer

About the role

We are looking for an Onsite IT Deskside Support Engineer to join our Dublin office on a three‑month contract. You will be the first point of contact for staff needing technical assistance, ensuring smooth operation of their hardware and software.

Key responsibilities

• Provide hands‑on IT support to employees, diagnosing and resolving hardware and software issues.
• Maintain, configure, and upgrade desktop and laptop systems.
• Install and configure software applications according to company standards.
• Document incidents and resolutions in the ticketing system.
• Collaborate with colleagues to improve IT processes and service delivery.

Required profile

• Proven experience in an IT support or similar role.
• Strong knowledge of Windows and macOS operating systems.
• Excellent problem‑solving abilities and a proactive attitude.
• Clear communication skills, able to explain technical concepts to non‑technical users.
• Ability to work independently and as part of a team.

Required skills

• Windows operating system.
• macOS operating system.
• Desktop hardware troubleshooting.
• Laptop hardware troubleshooting.
• Software installation and configuration.

What we offer

• Three‑month full‑time contract with onsite work.
• Competitive hourly rate up to €19.84.
• Dynamic, collaborative team environment that supports professional growth.