Payroll Manager (US & Canada)

About the role

ICON, a global healthcare intelligence and clinical research organisation, is looking for a Payroll Manager to lead its payroll team and support payroll operations for the US and Canada. The role reports to the Finance Director based in Dublin and involves frequent interaction with external third parties and internal groups such as Human Resources, Finance, Legal and Tax. It requires a good understanding of payroll systems, legislation, reporting and compliance including SOX.

Key responsibilities

• Create a culture of process improvement and streamline processes to add value to the business and meet client needs.
• Ensure day-to-day payroll team activities are accurate, high quality and in line with internal controls.
• Prepare and approve bi-weekly payroll instructions to external providers, check results and deal with queries and out-of-cycle payment requests promptly.
• Handle payroll audit queries and maintain SOX documentation.
• Complete year-end activities and assist the Finance Director with ad-hoc projects.
• Manage, coach and mentor a team of payroll specialists delivering accurate, timely payrolls for US and Canada.

Required profile

• Demonstrated experience, ideally 3-5 years, managing a team of payroll associates.
• Excellent verbal, written and interpersonal skills with an emphasis on customer service.
• Ability to work under pressure and meet strict deadlines.
• Ability to coach and mentor others and work as part of a team.
• Legal right to work in the country where the role is based.

Required skills

• Expert use of the Microsoft Office Suite, particularly Excel.
• Good administrative skills, including accurate data entry and record keeping.
• Knowledge of US and Canadian payroll best practices is an advantage, as is experience improving controls and driving efficiencies.
• Experience in a shared services environment is advantageous.

What we offer

• Competitive base salary and performance-related incentives.
• Health and wellbeing programmes, including medical, dental and vision coverage where applicable.
• Retirement and pension plans, life assurance and disability coverage.
• Employee assistance programmes and learning and development opportunities.