Receptionist / Administrator – Front Office

About the role

We are seeking a friendly and professional Receptionist/Administrator to join Moorehall Lodge Ardee, a residential care facility. Reporting to the Director of Nursing, you will provide front‑of‑house support and ensure smooth daily administration for residents, families and staff.

Key responsibilities

• Welcome residents, families and visitors, delivering a courteous service.
• Manage the reception area, keeping it clean and compliant with GDPR data‑protection standards.
• Answer telephone calls, handle face‑to‑face enquiries and redirect queries promptly.
• Maintain high‑standard front‑office systems and accurate filing/document handling.
• Coordinate admissions with the DON/ADON/CNM and follow check‑list procedures for smooth transitions.
• Prepare and distribute communications to staff and families, including group text messages.
• Provide administrative and secretarial support to Finance, HR and other departments.

Required profile

• Leaving Certificate minimum; post‑leaving‑certificate education or training in secretarial, administration or business.
• Excellent communication skills and eligibility to work in Ireland.
• Desirable: at least one year of relevant experience, preferably in a residential care or healthcare setting.

Required skills

• Knowledge of GDPR requirements for handling personal data.
• Proficiency in telephone, email and front‑desk management.
• Strong organisational and document‑filing abilities.

What we offer

• Meals on duty
• Pension scheme
• Educational assistance
• €500 employee referral award (after tax)
• Employee assistance programme
• Bike‑to‑work and commuter ticket scheme
• Ongoing training and development
• Employee recognition programme