Receptionist – Front Office (Full‑Time/Part‑Time)

About the role

We are looking for a friendly and proactive Receptionist to join the Front Office team at Hodson Bay Hotel. Whether you prefer full‑time or part‑time hours, you will be the first point of contact for our guests and play a key role in delivering a memorable stay.

Key responsibilities

• Welcome guests, manage check‑in and check‑out procedures and respond to enquiries.
• Anticipate guest needs and provide personalised service to enhance satisfaction.
• Support the Front Office team with daily desk operations and maintain an organised reception area.
• Promote hotel services, upsell where appropriate and assist with bookings.
• Ensure high standards of customer service are consistently met.

Required profile

• Minimum of 1 year experience in a busy hotel front office.
• Strong interpersonal and communication skills in spoken and written English.
• Ability to work effectively as part of a team.
• Positive attitude and a commitment to delivering excellent guest experiences.

Required skills

• Working knowledge of Front Office systems, preferably Opera.

What we offer

• Gold ‘Excellent Employer’ award from the Fáilte Ireland Employer Excellence Programme.
• Complimentary use of the hotel gym and swimming pool.
• Career development opportunities and employee recognition programmes.
• Meals provided while on duty, free parking and hotel discounts across the Hodson Bay Group.
• Health & wellness programme, active sports club and subsidised staff taxi service.