Sales & Events Coordinator (Hotel)

About the role

We are seeking a proactive Sales & Events Coordinator to join the Ardilaun Hotel team. In this full‑time, Monday‑to‑Friday position you will be the primary contact for all meeting and event enquiries, guiding guests from initial inquiry through to the day of the event while ensuring the hotel’s standards are upheld.

Key responsibilities

• Respond promptly to meeting and event enquiries and conduct hotel show‑arounds.
• Enter and update booking information in Hotsoft and Tablepath systems.
• Manage deposits, contracts, confirmations and billing for events.
• Coordinate with hotel departments (operations, food & beverage, sales) to deliver seamless events.
• Negotiate contracts within budget and develop promotional packages and menu ideas.
• Contribute to the hotel’s meetings‑and‑events strategy and marketing initiatives.

Required profile

• Excellent customer service orientation.
• Previous experience in a similar sales or events coordination role.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize tasks and meet deadlines.
• High attention to detail and collaborative mindset.

Required skills

• Proficiency with Hotsoft booking system.
• Proficiency with Tablepath event management system.

What we offer

• Free access to the Leisure Club and meals on duty.
• Employee Assistance Programme, free parking and hotel discounts.
• Uniform provided, Bike‑to‑Work scheme and employee referral programme.