Senior Manager, GMR Operations CoE (Medical Review & Content Creation)

About the role

AstraZeneca is looking for a Senior Manager, GMR Operations CoE, within the Global Medical Information, Medical Review and Content Creation (GMIMRCC) Operations team. The role leads the compliant, efficient and scalable execution of the Global Materials Review (GMR) Framework, covering medical, legal and regulatory review of promotional and non-promotional global materials. It works with Project Owners, Reviewers and stakeholders across Medical, Regulatory, Legal, Compliance, Technology and Operations, and is accountable for workflow performance, submission readiness, quality, issue and risk management.

Key responsibilities

• Lead materials review planning, prioritization and capacity management, triaging intake, sequencing work and identifying capacity constraints
• Run concept reviews, planning discussions and review forums, and facilitate timely decisions and escalations
• Monitor workflow performance, identify bottlenecks and use data to improve cycle times, quality and predictability
• Exercise independent judgment on submission readiness, workflow routing and escalation
• Manage operational issues and risks, and escalate matters needing cross-functional alignment or governance review
• Serve as the operational SME for Veeva-enabled GMR workflows, ensuring SOPs and approved ways of working are applied consistently
• Assess submission readiness, metadata accuracy and documentation completeness, and drive materials through quality checks and approval
• Support onboarding, access management and troubleshooting of Veeva PromoMats, and recommend digital and AI-enabled improvements
• Train and coach stakeholders, share best practices across brands and markets, and generate Veeva PromoMats reports and dashboards
• Maintain work instructions, templates, trackers and playbooks, and manage operational inquiries and intake

Required profile

• Bachelor's degree in Life Sciences, Business, Operations, Healthcare or a related discipline
• 3-5 years of experience in pharmaceutical, biotechnology, Medical Affairs, Medical Information, promotional review, regulatory operations or a similar regulated environment
• At least 2 years of project management, coordination, program support or operational workstream leadership experience
• Experience in Medical Affairs, GMR/MLR or a closely related medical, regulatory or scientific communications environment
• Demonstrated understanding of medical and promotional materials review processes and legal and regulatory requirements

Required skills

• Hands-on experience with Veeva Vault, including PromoMats/MedComms, or comparable regulated workflow/content-management systems
• Ability to use operational reporting, workflow metrics and performance data to drive decisions
• Proficiency with digital and AI-enabled tools for analysis, summarization and workflow support
• Preferred: experience with validated systems, change control, SOP development, project management methodologies, clinical operations, product launches and congress activities