Senior Site Reliability Engineer

About the role

The Senior Site Reliability Engineer will ensure the reliability, availability, performance, and operability of production systems across our platforms. You will apply software‑engineering practices to operations, focusing on automation, observability, and incident response.

Key responsibilities

• Own and improve reliability, availability, and performance of production services in Google Cloud (GCP).
• Participate in incident management: detection, triage, mitigation, escalation, and recovery.
• Design, implement, and operate observability solutions (monitoring, logging, tracing, synthetics, dashboards).
• Reduce operational toil through automation and engineering‑led solutions.
• Support on‑call rotations across multiple time zones and maintain a sustainable 24/7 support model.
• Define, monitor, and report SLIs, SLOs, and error budgets for critical services.
• Drive best‑in‑class service availability using SRE principles and proactive reliability engineering.

Required profile

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Strong experience with cloud‑native concepts, especially Google Cloud Platform and Kubernetes (GKE).
• Proven SRE experience and production incident management, preferably with ServiceNow.
• Experience with reliability testing, resilience engineering, or cost‑optimisation initiatives.
• Excellent analytical and problem‑solving abilities.
• Hands‑on experience operating large‑scale, multi‑region, high‑availability cloud infrastructure.
• Ownership mindset, continuous growth attitude, and fluency in English.

Required skills

• Google Cloud Platform (GCP)
• Kubernetes (GKE)
• ServiceNow
• Splunk Observability
• OpenTelemetry
• Python
• Shell scripting
• Monitoring, logging, tracing, and synthetic testing tools