SMB Account Manager – UKI

About the role

Join TikTok’s SMB team in Dublin and help small and medium‑size businesses across the UK and Ireland achieve their marketing goals. As an SMB Account Manager you will work with a portfolio of advertisers, guiding them to maximise performance on TikTok’s platform while driving revenue growth.

Key responsibilities

• Design and execute scalable sales and service delivery strategies for SMB clients.
• Educate advertisers on TikTok products, tools and best practices, leading strategic conversations.
• Optimize campaign performance, troubleshoot issues and provide data‑driven recommendations.
• Collaborate with cross‑functional teams to launch operational and strategic initiatives.
• Support and mentor newer team members, sharing knowledge of TikTok’s ecosystem.

Required profile

• Proven experience in account management or sales, preferably within digital advertising or marketing.
• Strong understanding of the social media advertising landscape and SMB market dynamics.
• Passionate about TikTok and eager to help advertisers grow their businesses.
• Ability to thrive in a fast‑moving environment and adapt to change.

Required skills

What we offer

• Opportunity to work with a global brand at the forefront of short‑form video marketing.
• Collaborative, growth‑focused team environment.
• Professional development and career progression pathways.