Store Manager

About the role

Ginos Gelato, a fast‑growing Irish family‑owned retailer, is looking for a Store Manager to lead its Westport outlet. You will be responsible for delivering excellent customer experiences while meeting all store KPIs.

Key responsibilities

• Oversee overall store performance and daily operations.
• Achieve agreed‑upon KPI targets for sales, service and compliance.
• Maintain a culture of outstanding customer service.
• Plan, prioritize and delegate workloads effectively.
• Recruit, schedule, coach and manage store team members.
• Drive continuous improvement and innovation within the team.
• Ensure store cleanliness, merchandising standards and health & safety compliance.

Required profile

• Strong communication and interpersonal abilities.
• Passion for delivering excellent customer service.
• Excellent organisational and problem‑solving skills.
• Ability to multitask and work under pressure.
• Positive attitude, willingness to learn and improve.
• Minimum two years of retail store management experience.

Required skills

What we offer

• Competitive base salary of €35,000 per year (experience dependent).
• Potential KPI bonus of up to €12,000 per year, paid monthly.
• Career progression within a rapidly expanding business.
• Manager outings and team‑building activities.
• Flexible scheduling while meeting business needs.
• Head‑office support for training, recruitment and employee concerns.