Technical Solutions Engineer

About the role

Shinka is looking for its first Technical Solutions Engineer to become the technical backbone of the commercial team. You will work directly with prospects, customers, and internal teams to make the technical aspects of deals credible, ensure smooth onboarding, and translate real‑world integration challenges into product improvements.

Key responsibilities

• Own the technical sale: answer RFIs, security questionnaires, and architecture questions to give the sales team credibility.
• Run the testing phase: scope, set up, and support proofs of concept from initial test to clean go‑live.
• Support onboarding and integration: partner with Customer Success to integrate new customers and troubleshoot issues that could lead to churn.
• Act as the technical bridge: translate customer requirements for Shinka’s engineering team and feed back recurring needs.
• Raise the technical bar: create reusable assets such as reference answers, test playbooks, and integration guides.

Required profile

• Customer‑facing technical engineer comfortable discussing APIs and integrations with engineers.
• Excellent translator of complex technology for commercial audiences and vice‑versa.
• Proactive owner who can drive testing phases to completion without waiting for permission.
• Service‑oriented mindset treating customer technical problems as your own.

Required skills

• APIs and integration experience
• Familiarity with OpenRTB (oRTB) protocol
• Knowledge of VAST and VPAID standards for CTV and DOOH video