Temporary Part‑Time Information Officer – Cork City

About the role

The South Munster Citizens Information Service is seeking a temporary part‑time Information Officer to work at its Cornmarket Street office in Cork City. The role runs from 1 September 2026 to 31 August 2027 (subject to a six‑month probation) and involves 17.5 hours per week of direct public service.

Key responsibilities

• Provide accurate information, advice, advocacy and referral services to the public.
• Liaise with statutory and voluntary service providers to coordinate support.
• Conduct research to answer enquiries and maintain up‑to‑date knowledge of relevant policies.
• Maintain accurate records of interactions and referrals.

Required profile

• Leaving Certificate or equivalent; higher‑level qualification in social policy, human rights, social work, legal studies or a related field is desirable.
• Strong communication abilities and experience in a busy advice or advocacy environment.
• Demonstrated research capability and good IT proficiency.

Required skills

• IT skills

What we offer

• Pro‑rated salary on the €34,672‑€52,900 scale (including two LSIs and long‑serving increments).
• Annual leave entitlement of 23‑25 days after five years of service.
• Mandatory pension scheme (5 % employee, 7 % employer contributions).
• Opportunity for incremental credit based on competencies and experience.