Transport & Distribution Supervisor

About the role

The Transport & Distribution Supervisor oversees daily fleet operations, driver schedules and delivery routes to ensure furniture is delivered on time and without damage. This position links the warehouse, sales team, drivers and customers while maintaining strict regulatory compliance.

Key responsibilities

• Optimize daily and weekly delivery schedules using routing software to maximise vehicle capacity and fuel efficiency.
• Supervise, brief and debrief delivery drivers and assistants, manage shift rotas, attendance and leave.
• Maintain full compliance with RSA and EU drivers’ hours rules, conduct tachograph downloads and corrective training.
• Enforce safe loading, strapping and manual‑handling practices for fragile, high‑value furniture.
• Act as the primary contact for customer service on delivery windows, access issues and escalated incidents.
• Monitor real‑time delivery progress, handle vehicle walk‑around checks and coordinate urgent repairs.

Required profile

• Proven experience supervising delivery drivers and managing shift schedules.
• Strong knowledge of RSA and EU drivers’ hours regulations.
• Ability to use routing software and analyse tachograph data.
• Focus on health, safety and environmental standards in logistics.

Required skills

• Routing software
• Tachograph analysis
• Electronic proof of delivery (e‑POD)