Digital Coordinator
Compass Group Ireland · Dublin
Description du poste
About the role
As a Digital Coordinator you will support and enhance Compass Group Ireland’s digital and marketing presence across a portfolio of corporate catering sites. Working closely with site teams, operational managers, clients and external partners, you will ensure consistent, engaging and data‑driven communications while using insights to improve performance and customer experience.
Key responsibilities
- Manage and update digital and marketing platforms including websites, apps, digital menu boards, email communications and internal systems.
- Coordinate digital marketing campaigns, promotions and seasonal activity across multiple sites.
- Support planning, delivery and reporting of marketing campaigns across digital channels.
- Analyse operational, sales, marketing and customer engagement data to identify trends and opportunities.
- Produce regular reports and dashboards with clear insights and recommendations for stakeholders.
- Monitor KPIs such as sales, footfall, engagement, campaign performance and platform usage.
- Ensure all digital and marketing content is accurate, on‑brand and aligned with client requirements.
- Support site teams with digital tools, systems and processes.
- Create and manage engaging digital content including menus, promotions and customer communications.
- Act as first point of contact for digital and marketing queries, troubleshooting issues across sites.
- Maintain accuracy and consistency across reporting systems and databases.
- Support continuous improvement initiatives across digital, marketing and operational areas.
- Ensure compliance with data protection regulations and company governance standards.
- Build strong relationships with internal teams, clients, suppliers and external partners.
Required profile
- Experience in a digital, marketing, data or coordination role, preferably within hospitality, catering, retail or a multi‑site environment.
- Strong analytical skills with the ability to interpret data and produce actionable insights.
- Excellent communication and stakeholder management abilities.
- Strong organisational skills with the capacity to manage multiple priorities and deadlines.
- Proactive, detail‑focused and solution‑oriented approach.
- Ability to work independently and as part of a wider team.
Required skills
- Excel
- Power BI
- Google Analytics
- Email marketing platforms
- Digital content management tools
- Reporting systems
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Compass Group Ireland
Dublin