Healthcare Assistant

About the role

The Healthcare Assistant will support service users in their own homes, promoting dignity, wellbeing, and independence. Working under the Good Shepherd Centre’s policies, you will deliver personalised care and assist with daily living tasks as part of a multidisciplinary team.

Key responsibilities

• Provide personal care, including hygiene assistance and medication reminders.
• Support daily activities such as cleaning, shopping, meal preparation, and housekeeping.
• Implement recovery‑focused support plans in coordination with the project worker.
• Assist service users with using household appliances and developing life‑skill competencies.
• Maintain accurate daily logs, handovers, and confidential records.
• Transport service users to appointments using company car or public transport when required.
• Offer relief care for colleagues and respond to emerging needs of service users.
• Participate in team meetings, training, and supervision sessions.
• Identify and report health, safety, and welfare risks.

Required profile

• Commitment to delivering compassionate, person‑centred care.
• Ability to work flexibly across a five‑day roster, including occasional evenings or weekends.
• Strong teamwork and communication skills.
• Willingness to follow and contribute to policies and procedures.

Required skills

• Basic knowledge of personal care and hygiene support.
• Experience with household tasks such as cleaning, shopping, and meal preparation.
• Ability to record and manage confidential client information.
• Familiarity with medication reminder processes.