IT Support Engineer – Go-live Phase (6-month contract)

About the role

Our Dublin‑based client is seeking an experienced IT Support Engineer to join a critical 6‑month go‑live phase. You will ensure a smooth rollout of new services, quickly resolve incidents and help maintain stable IT operations as the business scales.

Key responsibilities

• Provide on‑site and remote support throughout the go‑live period.
• Monitor, maintain and troubleshoot Windows environments, including Active Directory and Azure AD.
• Manage device provisioning, patching and software deployment using SCCM, Intune and Windows Autopatch.
• Act as the primary point of contact for incidents and service requests, delivering prompt resolutions.
• Maintain up‑to‑date documentation of systems, configurations and incident resolutions.
• Collaborate with internal teams and external vendors to resolve technical issues.
• Support business continuity and disaster‑recovery processes.
• Automate routine tasks with PowerShell scripting.

Required profile

• Minimum 5 years of experience in IT support or operations.
• Degree or diploma in IT, Computer Science or a related field.
• Microsoft certifications are a plus.

Required skills

• Microsoft Windows
• Active Directory / Azure AD
• SCCM and Intune
• Windows Autopatch
• PowerShell scripting