Medical Secretary – Radiotherapy Department

About the role

The Radiotherapy Centre in Cork is seeking a full‑time Medical Secretary to provide administrative support to consultants across several specialties. You will play a key part in ensuring smooth patient pathways and delivering an excellent patient experience throughout the hospital.

Key responsibilities

• Greet, book and manage patient appointments efficiently on the day of the clinic.
• Handle phone calls, emails and referral letters from GPs, and contact patients about appointments, fees and upcoming procedures.
• Request and gather diagnostic information (scans, histology, pathology) from other hospitals as required.
• Process cash payments, enter them into the system and balance daily.
• Ensure timely billing and keep patient accounts up to date.
• Prepare and distribute medical reports after consultations to referring GPs and consultants.
• Respond promptly to patient enquiries, prioritising urgent matters and escalating when necessary.
• Maintain accurate filing systems and keep practice software (iMedDoc/TPRO) updated.
• Collaborate with the multidisciplinary team to uphold high‑quality patient service.

Required profile

• Strong organisational skills with the ability to manage multiple tasks in a fast‑paced environment.
• Excellent communication skills, both verbal and written.
• Attention to detail and a commitment to patient confidentiality.
• Willingness to work flexibly across different areas of the department as needed.

Required skills

• Proficiency with iMedDoc practice software.
• Experience using TPRO system.