Account Manager – SMBG Central & Eastern Europe

About the role

As an Account Manager within Meta's Small and Medium Business Group (SMBG) for Central and Eastern Europe, you will drive AI‑enhanced sales initiatives across a diverse set of industries. You will work closely with clients to identify growth opportunities, optimize their advertising strategies, and help them achieve measurable business results.

Key responsibilities

• Manage and develop a portfolio of client accounts, meeting sales targets and ensuring high customer satisfaction.
• Identify upselling and cross‑selling opportunities and create targeted business strategies through strategic planning and operational rigor.
• Leverage data insights, AI, and automation to deliver tailored recommendations and drive adoption of Meta products.
• Educate clients on product solutions and best practices to expand existing partnerships.
• Collaborate with cross‑functional teams to design solutions aligned with client objectives.
• Own the end‑to‑end sales process from scoping to closure, using CRM tools to manage the pipeline.

Required profile

• Proven ability to thrive in ambiguous, fast‑changing environments with a growth mindset.
• Team‑focused, customer‑centric attitude with strong deadline orientation.
• Track record of successful collaboration with cross‑functional teams.
• Bachelor’s degree and 8+ years of experience in sales, account management, or business development.
• Fluency in English and at least one of the following languages: Polish, Czech, Romanian, Lithuanian, Latvian, Bulgarian, or Ukrainian.

Required skills

• Excel
• Google Suite
• Data analytics tools
• CRM platforms