Administration Assistant / Reception Assistant

About the role

The Administration/Reception Assistant will provide essential front‑desk and back‑office support for John Paul Adult Services, helping to deliver safe, personalised community services for adults with varying support needs.

Key responsibilities

• Manage reception duties, greet visitors and handle telephone enquiries.
• Perform administrative and accounting tasks, including payroll processing and record keeping.
• Maintain accurate databases and produce regular reports for the Service Co‑ordinator and Area Manager.
• Respond to service queries promptly and ensure efficient follow‑up.
• Support team members across all service areas to achieve quality outcomes.

Required profile

• Recognised secretarial/administration qualification (ECDL desirable).
• 3‑5 years experience in administration, accounts or payroll.
• Experience working with people with disabilities is an advantage.
• Excellent written and verbal communication.
• Strong organisational skills with high attention to detail.
• Ability to exercise discretion, confidentiality and good judgement.
• Team‑oriented and flexible to meet service needs.

Required skills

• Microsoft Office suite (Word, Excel, Outlook).
• Proficiency with computer databases.
• ECDL (European Computer Driving Licence) or equivalent.

What we offer

• Permanent full‑time, pensionable position (35 hrs/week on a 5‑day roster).
• 26 days annual leave plus flexible working hours.
• Salary on Department of Health Grade IV scale (€35,609 – €51,718) with LSI increments up to €54,914.
• Probation period of nine months.
• Requirement for a clean driving licence and use of a car for travel.