Bodily Injury Claims Handler – Motor (Hybrid, Dublin)

About the role

Zurich Insurance Europe AG, Ireland Branch is seeking a Bodily Injury Claims Handler to manage single and multi‑party motor injury claims of moderate to high complexity. The role can be part‑time or full‑time and is based in Dublin with occasional travel to other Zurich locations.

Key responsibilities

• Manage a portfolio of moderate to high potential claims, from coverage determination to liability assessment and quantum analysis within authority limits.
• Establish and review accurate reserves up to €200 K throughout the claims cycle.
• Provide advanced technical competence in handling complex bodily injury claims and interpret policy wording consistently.
• Drive cases to timely resolution with focus on customer service, indemnity and expense.
• Maintain key internal and external relationships, ensuring stakeholders are informed of relevant issues.
• Support business heads by delivering credible claims propositions to policyholders and brokers.

Required profile

• Minimum 10 years experience handling large portfolios of bodily injury motor claims.
• CIP qualification required; ACII qualification desirable.
• Accredited under the Minimum Competency Requirements.
• Strong written and verbal communication skills.
• Ability to manage workload, prioritize and work effectively within a team.
• Flexible and adaptable approach to changing work demands.