Corporate Receptionist – Workplace Experience Ambassador

About the role

JLL is seeking a Workplace Experience Ambassador to own the internal and external visitor experience for its Integrated Facility Management business line. The role combines front‑of‑house duties with meeting and event support, ensuring every interaction reflects the highest standards of service.

Key responsibilities

• Manage visitor sign‑in, badging, luggage handling, lost‑and‑found and deliveries.
• Answer and route telephone, email and other inquiries at the front desk.
• Greet, assist and direct candidates, new hires, visitors and the public.
• Monitor and set up meeting rooms, ensuring furniture, equipment, temperature and consumables meet quality standards.
• Maintain Outlook, conference‑room finder and SharePoint booking systems for all event spaces.
• Coordinate with security, janitorial and other support teams to deliver seamless meetings and events.
• Stay aware of local services (shops, restaurants, transport) to support visitors.

Required profile

• Customer‑focused with a strong attention to detail.
• High security awareness and knowledge of emergency procedures.
• Ability to work in a fast‑paced, front‑of‑house environment.
• Excellent communication and interpersonal skills.

Required skills

• Outlook
• SharePoint

What we offer

• Opportunity to work with a global leader in real‑estate and facilities management.
• Professional development and networking across JLL’s worldwide network.
• Dynamic workplace environment with exposure to a variety of events and meetings.