Customer Assistant (Retail)

About the role

As a Customer Assistant you will work on‑site in a Boots store, reporting to the Assistant or Store Manager. You will support customers at the tills, on the shop floor and in the back‑room, helping to deliver a great shopping experience.

Key responsibilities

• Assist customers, answer questions, recommend products and provide advice on Boots’ range.
• Promote in‑store offers and schemes to maximise customer information.
• Help keep the store running smoothly by maintaining product displays, delivering excellent tills service and supporting stock room operations.
• Maintain a clean and presentable store environment.
• Collaborate with team members to ensure a positive shopping experience for every customer.

Required profile

• Ability to excel in a varied, fast‑paced environment.
• Strong communication and listening skills.
• Enjoy working as part of a collaborative team.
• Attention to detail and understanding that small actions impact customer experience.
• Willingness to act as a proud brand ambassador for Boots.
• Customer care experience is a plus but not essential.

Required skills

What we offer

• Pension membership (PRSA).
• Partial paid maternity leave.
• Discretionary annual bonus.
• Generous employee discounts.
• Flexible benefits scheme.
• Flexible working options, including part‑time and job‑share.
• Inclusive and equal‑opportunity workplace.