Customer Service Administrator – 10‑month contract
Zurich Insurance Company Ltd. · Dublin
Job description
About the role
Zurich Life Assurance is seeking a Customer Service Administrator for a 10‑month contract. The role will give you a thorough understanding of a life office, handling queries and requests across corporate and individual pensions, investments and protection plans.
Key responsibilities
- Provide first‑line service to customers, brokers, employers and other stakeholders via phone.
- Process client and member requests throughout the policy life‑cycle, ensuring compliance with product rules and company procedures.
- Handle complaints and work with internal teams such as Sales, Propositions and Compliance to improve processes.
Required profile
- Excellent interpersonal and telephone communication skills.
- Ability to work in a dynamic team, stay well‑organized and meet tight deadlines.
- Third‑level qualification in a relevant area and willingness to obtain professional qualifications meeting Central Bank competency requirements.
- Previous experience in a customer‑facing role is an advantage.
Required skills
- Proficiency with Outlook, Microsoft Word and Excel.
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Published 1 day ago
Expires 1 month from now
13 views · 0 interested
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Zurich Insurance Company Ltd.
Dublin