Dental Receptionist – Full‑time, 32.5 hrs/week

About the role

We are looking for a friendly and professional Receptionist to join our Smiles Dental practice on Waterloo Road, Dublin. Working 32.5 hours per week across a varied schedule, you will be the first point of contact for patients and play a key part in ensuring the smooth operation of the clinic.

Key responsibilities

• Greet and welcome patients, creating a positive first impression.
• Book, amend and manage appointments, answer telephone calls and update patient records.
• Support the Practice Manager and clinical team with day‑to‑day administrative tasks.
• Inform patients about dental services, promotions and handle payments.
• Access and protect sensitive information while maintaining confidentiality.

Required profile

• Calm and professional demeanor in a fast‑paced environment.
• Previous experience in administration or reception.
• Personable, positive, enthusiastic with strong customer focus.
• Excellent communication and organisational abilities.
• Proficiency with Microsoft Word and Outlook.
• SOE/R4 experience preferred but not essential.

Required skills

• Microsoft Word
• Microsoft Outlook
• SOE/R4 (preferred)

What we offer

• Comprehensive induction and ongoing training.
• Access to internal apprenticeship schemes and development programmes.
• Competitive staff benefits, retailer discounts and free online GP service.
• Uniform provision, cycle‑to‑work scheme and referral bonus up to €3,000.
• Friendly team environment with opportunities to work across our 470 practices in the UK and Ireland.