Director, Global Employment Law, EMEA

About the role

ServiceNow is looking for an experienced employment law lawyer to join its Global Employment Law team and support the company's growth across Europe, the Middle East and Africa (EMEA). The role reports to the Senior Director, Global Employment Law, and the company is open to hiring in any of its major hubs across Europe.

Key responsibilities

• Provide legal counsel and partnership to the Global People Organization and other internal stakeholders on employment law matters, covering hiring, separations, employee relations, restructurings, works councils, compensation, leaves, investigations, privacy and more.
• Help build a culture of high performance and inclusion, delivering risk-based, business-oriented advice.
• Create and revise global and locally compliant policies and procedures with the Global People Organization.
• Partner with Ethics & Compliance, Employee Relations and Global People to investigate employee concerns.
• Lead strategy on works council, trade union and collective consultation matters across EMEA, including information and consultation processes.
• Advise on and help develop and implement global employee-related programmes, and deliver training.
• Manage employment claims and litigation across EMEA, including selecting and managing outside counsel.
• Act as a trusted advisor to EMEA senior leadership on complex matters such as multi-country restructurings, M&A and integration, workforce transformation and executive matters.
• Advise on the deployment of AI tools in the employment lifecycle, including works council consultations and agreements.
• Contribute to Legal Services Delivery applications by designing and deploying workflows on the ServiceNow Platform.
• Monitor changes in EMEA employment laws and regulations and advise the business on them.

Required profile

• A law degree with strong academic credentials.
• Fully qualified lawyer in good standing in a relevant European jurisdiction (France, Germany, Ireland or the UK preferred).
• At least 12 years of relevant legal experience in employment law at a top law firm and/or in-house legal department of a multinational; in-house experience at a global employer strongly desirable.
• Deep experience across EMEA jurisdictions, including leading works council and collective consultation processes.
• Proven track record leading complex EMEA employment litigation and multi-country restructurings, including managing outside counsel.
• Fluency in English; working knowledge of additional languages is a plus.
• Ability to travel worldwide and within EMEA as needed.

Required skills

• Experience integrating AI into work processes, decision-making and problem-solving, including using AI-powered tools and automating workflows.
• Strong judgment, integrity and a global mindset with cultural sensitivity.
• Ability to work independently under pressure, handle competing tasks and build relationships across multiple locations.