Executive Director, Global Payment Services

About the role

MUFG Investor Services, a division of Mitsubishi UFJ Financial Group serving public and private funds with over $1 trillion in client assets, is looking for an Executive Director for its Global Payment Services function in Dublin. The role provides strategic leadership for the Global Payments function, building a scalable, resilient and globally consistent operating model.

Key responsibilities

• Drive the technology, automation and transformation roadmap with Technology and Product teams to increase straight-through processing, reduce manual intervention and strengthen controls.
• Lead bank connectivity, payment platform enhancements and integration initiatives across internal and external banking systems.
• Oversee global payment operations so that client, investor, fund, treasury and corporate payments are executed on time, accurately and securely.
• Establish global standards, procedures, controls, SLAs and KPIs to ensure service quality, regulatory compliance and fewer payment errors and incidents.
• Lead the transition of payment activities into the Global Payments function and build a high-performing global leadership team with performance management, coaching and succession planning.
• Lead capacity planning, workforce and location strategy to absorb growth without linear headcount increases.
• Oversee payment investigations, operational incidents, third-party providers, business continuity and operational resilience, and act as the senior escalation point for critical matters.
• Ensure compliance with AML, sanctions, financial crime, data protection and payment standards, and support client onboarding and product expansion.
• Provide management information and risk reporting on performance, capacity, productivity and operational risk, monitoring payment volume per FTE, STP rates, automation adoption, capacity utilisation, manual touch points and cost management.

Required profile

• Degree in Finance, Business, Accounting, Economics or a related discipline.
• 10-15 years' experience in Treasury and Payments, ideally in fund services, asset servicing or financial services.
• At least 5 years in senior leadership, leading geographically dispersed teams.
• Proven experience building, scaling or transforming global operational functions.
• Experience supporting hedge funds, mutual funds, private equity and/or real estate funds is highly desirable.

Required skills

• Deep knowledge of treasury and payment operations, including SWIFT, wire payments, banking platforms, correspondent banking and payment routing.
• Strong understanding of cross-border payments, FX and multi-currency cash management.
• Good knowledge of KYC, AML, sanctions and regulatory requirements.
• Leadership, stakeholder management and programme/change management capabilities.