This job is no longer available
This job expired on 12/08/2026. It no longer accepts applications.
French Billing Associate
UPS · Dublin
Job description
About the role
UPS is looking for a French‑speaking Billing Associate to join its customer‑service team. You will help customers resolve billing issues quickly, ensuring commercial integrity while communicating in both English and French.
Key responsibilities
- Manage billing documents, correct errors and issue credit/debit notes.
- Provide high‑quality customer service via phone and email.
- Investigate system discrepancies and support preventive measures to avoid future billing inconsistencies.
Required profile
- At least one year of customer‑service experience.
- Fluent in English and French.
- University education not mandatory; willingness to undergo four weeks of on‑site training followed by integration.
- Ability to work onsite initially, with remote options once the hybrid model is established.
Required skills
- Microsoft Excel (advantageous).
What we offer
- Competitive salary.
- Full training and ongoing development.
- Flexible benefits including UPS Pension Scheme, healthcare, life assurance and tuition reimbursement.
- Career progression through UPS’s promotion‑from‑within policy.
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UPS
Dublin
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