Full‑Time Receptionist – Hotel Guest Experience

About the role

Queensway Group is looking for enthusiastic front‑desk team members to join Point A Hotel on Parnell Street, Dublin. As a Receptionist you will be the first point of contact for guests, ensuring every stay is memorable and seamless.

Key responsibilities

• Welcome guests, manage check‑in and check‑out procedures, and handle reservations.
• Provide accurate information about hotel services, local attractions and resolve guest enquiries promptly.
• Perform end‑of‑shift cash handling, auditing and banking reconciliations.
• Support other hotel departments and ensure smooth handovers between shifts.
• Maintain a tidy and welcoming reception area at all times.

Required profile

• Excellent customer service and problem‑solving abilities.
• Positive attitude, strong work ethic and a passion for hospitality.
• Ability to work collaboratively and communicate clearly with team members.
• Right to work in the UK and ability to commute to the hotel location.

Required skills

• Basic cash handling and reconciliation skills.

What we offer

• Competitive hourly wage of €14.50.
• 40‑hour per week permanent contract.
• Queensway Reward & Recognition Scheme and annual awards ceremony.
• Professional development, career progression across the group and friendly work environment.
• Friends and family rates at all properties, 30 days annual leave and regular team‑building events.