IT Field Technician

About the role

We are looking for an IT Field Technician to support a network of private clinics across Ireland. The role involves providing first‑line technical assistance, delivering and configuring equipment, and travelling between sites such as Clane, Mullingar, Athlone and occasionally Waterford.

Key responsibilities

• Deliver and configure IT equipment for approximately 60 end‑users across multiple clinic locations.
• Log and resolve Level 1 incidents received via phone, email or direct contact.
• Act as a handyman, performing basic maintenance tasks at each site.
• Safely transport hardware between clinics, ensuring timely and secure deliveries.
• Collaborate with an outsourced IT helpdesk to optimise service delivery.
• Manage relationships with third‑party hardware and software providers.
• Report key IT metrics to management on a weekly and monthly basis.

Required profile

• Minimum 2 years of experience in a similar field‑based IT support role.
• Full clean Irish driving licence and willingness to travel frequently.
• Eligibility to work in Ireland.
• Strong communication skills with both technical and non‑technical stakeholders.

Required skills

• Proficiency with Microsoft Windows operating systems, including upgrades and installations.
• Ability to troubleshoot PC/Laptop hardware issues.
• Ability to troubleshoot printer problems.
• Experience preparing, configuring and maintaining IT equipment.

What we offer

• Company‑provided van for travel between sites.
• Opportunity to work across a diverse network of healthcare facilities.