Motor Claims FNOL Agent

About the role

Join Sedgwick as a Motor Claims FNOL Agent, the first point of contact for customers reporting motor claims. You will handle notifications, register claims and ensure a high‑quality claims experience.

Key responsibilities

• Receive and process first notifications of motor claims, capturing accurate information.
• Register claims in the system and allocate them for further handling.
• Tri­age and assess claims, asking probing questions and ensuring data quality.
• Liaise with policyholders, brokers, third‑party representatives and internal experts.
• Issue documentation promptly and maintain claim records to high standards.

Required profile

• Strong communication skills, both written and verbal.
• Highly organised with excellent attention to detail.
• Ability to work under pressure in a fast‑paced environment.
• Customer‑focused mindset with a commitment to service excellence.

Required skills

• Proficiency using databases and IT systems.
• Strong data entry and record‑management capabilities.

What we offer

• Competitive salary based on skills and experience.
• Bike to Work Scheme and Tax Saver Travel Scheme.
• Discounted onsite gym and Montessori facilities in Dublin.
• Employee Assistance Programme, Life Cover and Permanent Health Insurance.
• Support for professional exams, memberships and development opportunities.