Office Manager

About the role

The Office Manager will lead a team of nine staff and oversee daily office operations at Glee Med’s Dublin office. This full‑time, on‑site position ensures a well‑organised environment, manages administrative processes, coordinates appointment scheduling and report workflows, and maintains accurate records and documentation.

Key responsibilities

• Lead and supervise a nine‑person office team, providing guidance and performance feedback.
• Oversee all administrative processes, including record‑keeping, document management and workflow coordination.
• Coordinate appointment scheduling and the flow of medicolegal reports between consultants and clients.
• Maintain office supplies, equipment and ensure proper functioning of office IT tools.
• Act as primary point of contact for clients, consultants and partners, handling queries professionally.
• Identify and implement process improvements to support high service standards and timely report delivery.
• Collaborate with senior leadership to ensure compliance with internal policies and promote an inclusive workplace culture.

Required profile

• Strong office administration and assistance skills, including organisation, record‑keeping and workflow coordination.
• Excellent written and verbal communication abilities for liaising with consultants, clients and internal stakeholders.
• Practical experience with office equipment and basic IT tools such as email, calendars, document management and standard office software.
• Customer‑service orientation with the ability to handle inquiries and resolve issues courteously.
• Relevant experience in medical, legal or professional services environments is advantageous.
• Ability to prioritise tasks, meet deadlines and work accurately in a fast‑paced setting.
• Experience supervising or coordinating small teams and a post‑secondary qualification in business administration or a related field are preferred.