Operations Support Manager

About the role

The Operations Support Manager will provide high‑level administrative and coordination support to the Data Centre Operations (DC Ops) leadership team. Working from the Ballycoolin Business Park site, you will ensure smooth meeting processes, accurate documentation, and effective stakeholder communication across internal and external partners.

Key responsibilities

• Manage calendars, agendas, presentations and minutes for DC Ops leadership meetings, including monthly, quarterly and ad‑hoc sessions.
• Coordinate logistics for off‑site meetings, site visits and client entertainment events, ensuring governance compliance.
• Maintain up‑to‑date organisational charts and DC Ops files on the internal system.
• Liaise with engineering, procurement, design, finance, IT and client teams to facilitate clear communication and action tracking.
• Prepare materials for project reviews, executive meetings and investment boards, taking structured minutes and following up on decisions.
• Identify and implement process improvements, standardise templates, and support dashboard or tracker development.
• Handle confidential business information with discretion and support strategic initiatives such as expansion plans and portfolio strategy.

Required profile

• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proven experience in stakeholder management and meeting coordination.
• Ability to handle sensitive information with discretion.

Required skills