Outreach and Volunteer Manager

About the role

The Outreach and Volunteer Manager will lead ARC Cancer Support Centres' community expansion, building partnerships and a motivated volunteer network. Based in Dublin, the role combines strategic outreach with hands‑on leadership to ensure services are accessible, visible and responsive to the needs of people affected by cancer.

Key responsibilities

• Co‑lead development of spoke‑readiness criteria, referral pathways and data‑driven outreach prioritisation.
• Identify priority outreach areas using equity considerations and build partnerships with hospitals, community groups and diverse organisations.
• Plan and deliver a calendar of outreach events for each spoke, coordinating with Centre Managers.
• Forecast volunteer needs, create role profiles and implement inclusive recruitment to diversify the volunteer base.
• Recruit, train, schedule and support outreach volunteers aligned to each spoke’s service profile.
• Lead DEI‑focused volunteer recruitment to meet growth and diversity targets.
• Design and deliver the volunteer programme, including induction, mentoring, supervision and wellbeing support.
• Organise recognition and retention events, and maintain regular communication channels with volunteers and staff.
• Conduct support meetings, ensure safeguarding and reflective practice, and keep accurate CRM records.
• Report quarterly on KPIs such as recruitment growth, diversity, retention and training completion.

Required profile

• Proven experience in volunteer management, community outreach or partnership development, preferably in the health or non‑profit sector.
• Strong understanding of equity, diversity and inclusion principles and ability to apply them in recruitment and programme design.
• Excellent communication and relationship‑building skills with hospitals, community organisations and internal teams.
• Leadership capability to motivate and support a diverse volunteer workforce.
• Analytical mindset to use data for outreach planning and KPI reporting.

Required skills

• CRM (record‑keeping and reporting)

What we offer

• Competitive salary of €50,000 per year, dependent on experience.
• Fixed‑term 3‑year contract with opportunity to make a meaningful impact.
• Office base in Dublin with regular travel to outreach locations and partner sites.
• Professional development and a supportive, mission‑driven environment.