Parts & Stores Manager – Heavy Engineering

About the role

We are seeking an experienced Parts & Stores Manager to lead our parts operations within a rapidly growing engineering business. Reporting to senior management, you will own the parts and stores function, ensuring customers, dealers and service teams receive outstanding support while driving sales and operational efficiency.

Key responsibilities

• Manage all aspects of inventory and stock control to ensure optimum availability of parts.
• Drive revenue growth through proactive parts sales to customers and dealer networks.
• Build strong relationships with dealers and customers, providing expert advice and technical support.
• Oversee purchasing activities, supplier relationships and procurement processes.
• Manage parts order processing and ensure efficient order fulfilment.
• Handle warranty claims, returns and supplier negotiations.
• Lead, develop and motivate a team responsible for store operations, kitting, goods‑in activities and dealer support.
• Monitor departmental budgets, costs and profitability.
• Produce and analyse inventory, sales and performance reports.
• Ensure compliance with company procedures, health & safety standards and industry best practice.
• Support technicians and customers with technical parts enquiries.

Required profile

• Previous experience in heavy engineering, plant machinery, construction equipment, quarrying or related environments.
• Strong technical understanding of heavy equipment and associated components.
• Proven experience selling parts directly to customers and dealer networks.
• Leadership experience within a parts, stores or after‑sales environment.
• Strong inventory management and stock‑control knowledge.
• Excellent customer relationship and stakeholder management skills.
• Commercial awareness with a focus on revenue generation and growth.

Required skills

What we offer

• Competitive remuneration package (£42,000‑£45,000 per year).
• Performance‑linked bonus structure.
• Opportunity to shape and grow a high‑performing department.
• Career development within a fast‑growing engineering business.