Quality and Compliance Manager

About the role

This is a senior‑level position within a leading healthcare organisation that is strengthening its Quality, Risk & Compliance function. Reporting to the Head of Quality, Risk & Compliance, you will play a central role in preparing for regulatory inspections, driving quality improvements and embedding a culture of continuous improvement across a complex healthcare setting.

Key responsibilities

• Lead and coordinate quality and compliance activities across the organisation.
• Support ongoing readiness for regulatory inspections and audits.
• Monitor compliance performance, quality metrics and organisational KPIs.
• Track and report on quality improvement initiatives and action plans.
• Coordinate regulatory correspondence and compliance activities.
• Analyse trends, statistics and organisational data to identify improvement opportunities.
• Develop and maintain governance frameworks, policies and procedures.
• Build strong relationships with clinical and operational stakeholders.
• Promote a culture of continuous improvement and accountability.

Required profile

• Significant experience managing quality and compliance programmes in highly regulated environments such as healthcare, disability services or mental health.
• Strong audit and regulatory inspection background.
• Proven ability to develop and maintain quality frameworks and governance processes.
• Excellent stakeholder management and analytical reporting capabilities.

Required skills

• Advanced Excel.
• Power BI.