Receptionist – 4‑Star Hotel in Dublin

About the role

Join the front‑desk team at a vibrant 4‑star hotel in the heart of Dublin. You will be the first point of contact for guests, ensuring a warm welcome and smooth check‑in experience.

Key responsibilities

• Greet and welcome guests as they arrive.
• Register guests, process payments and issue room keys.
• Provide information about hotel facilities and local attractions.
• Maintain security of room keys and update guest information in the system.
• Take and confirm reservations for incoming guests.

Required profile

• Excellent customer service skills.
• Ability to work independently and take initiative.
• Outstanding communication skills.
• Calm and effective under pressure.
• Experience in a 3‑ or 4‑star hotel is desirable but not essential.

Required skills

What we offer

• Free employee meals while on duty.
• 50% off food & beverage across all properties.
• €60/£60 employee room rate at all Dalata‑owned hotels.
• 30% off friends & family rates.
• Extra annual leave day for each year of service (up to 5 days).
• Employee Assistance Programme.
• Cycle‑to‑Work and other transport schemes.
• Pension access (details via HR).
• Development opportunities through Dalata Academy.
• Staff appreciation events, team‑building activities and charity initiatives.