Scaled Outcomes Architect (French‑Speaking) – Dublin

About the role

Notion is looking for a French‑speaking Scaled Outcomes Architect to help customers turn AI ambitions into tangible workflows inside Notion. Based in Dublin, you will own adoption, value delivery, and renewal outcomes for a portfolio of named accounts, focusing on those that are flat, at‑risk, or need a stronger path to measurable impact.

Key responsibilities

• Drive workflow adoption and value realization for a book of accounts, ensuring customers achieve outcomes with Notion.
• Contribute to net revenue retention through predictable renewals, expansion pipelines, and proactive product adoption.
• Partner with Solutions Consultants on account strategy, expansion qualification, and renewal planning.
• Define and maintain mutual success plans, conduct executive‑level business reviews, and demonstrate ROI.
• Facilitate use‑case consultations, identify new workflow opportunities, and engage Services for complex implementations.
• Become an expert on Notion’s product suite and the broader AI ecosystem to guide customers in building durable systems.

Required profile

• Proven experience managing customer outcomes, adoption, or renewal cycles in a SaaS environment.
• Strong ability to translate business problems into workflow solutions.
• Excellent communication skills in both English and French.

Required skills

What we offer

• Opportunity to work at the intersection of AI, productivity, and customer value.
• Collaborative, mission‑driven culture focused on building lasting products.
• Competitive compensation and benefits package.