Senior Associate Benefits (EMEA)

About the role

The Senior Associate, Benefits supports the administration, compliance and daily operations of Amgen's EMEA benefits programs. The role ensures accurate plan administration, a seamless employee experience and strong vendor performance across the two countries, partnering with HR, Payroll, Legal, Finance, local HR counterparts, vendors and external advisors.

Key responsibilities

• Oversee day-to-day administration of EMEA benefit plans (health, dental, life assurance, disability, retirement/pension schemes, wellness programs, statutory allowances and local benefits)
• Serve as primary contact for employees and HR partners on benefit inquiries, eligibility and issue resolution
• Manage enrollments, life-event changes and terminations, keeping HR systems and vendor platforms up to date
• Work with Payroll on benefit deductions, taxable benefit adjustments (e.g. Benefit-in-Kind, share plans, car lease) and data reconciliations
• Partner with benefit providers to resolve issues, track SLA adherence and validate vendor reports, invoices and plan reconciliations
• Support annual plan renewals, vendor transitions, new plan implementations and Workday configuration updates
• Ensure benefits comply with EMEA statutory and tax requirements, including EU changes, tax rules, maternity/parental leave entitlements, social security and insurer reporting, and maintain audit-ready documentation
• Support benefits communications, onboarding and offboarding touchpoints, and recommend ways to improve employee understanding and use of benefits
• Contribute to annual Open Enrollment, benefits projects and continuous improvement based on inquiry and enrollment trends

Required profile

• 5+ years of experience in benefits administration, preferably EMEA or multi-country programs
• Strong understanding of EMEA statutory frameworks and tax considerations
• Experience with global vendors, cross-functional teams and remote workforce support

Required skills

• HRIS systems such as Workday; third-party administrator platforms; ServiceNow preferred
• Ability to manage multiple priorities and deadlines in a fast-paced global environment
• Strong communication across time zones, analytical mindset and attention to detail