Senior Communications and Engagement Officer (HEO)

About the role

The Ombudsman for Children’s Office is seeking a Senior Communications and Engagement Officer to lead proactive and reactive media strategies, enhance public understanding of children’s rights, and support the Office’s mission across Ireland.

Key responsibilities

• Develop, deliver and support media strategies in partnership with the Head of Communications and Public Affairs.
• Draft, review and approve press material, including statements, news releases and briefings.
• Identify strategic media opportunities, build relationships with journalists and represent the Office at high‑profile events.
• Monitor external environments (media, political, children’s rights) and provide insights for strategy and policy development.
• Lead creative campaigns, internal and external communications, and manage key projects to maximise visibility and engagement.
• Line‑manage and mentor the Communications Project Officer, fostering collaboration and a positive staff culture.

Required profile

• Level 8 NFQ qualification in Journalism, Communications, PR, Marketing or related field (or 5‑6 years relevant experience).
• 3‑4 years experience in communications, media relations or a similar role.
• Proven expertise in media campaign development and strong writing/creative abilities.
• Experience managing projects, stakeholder engagement and thriving in fast‑paced environments.
• Strong judgment, networking and interpersonal skills with a genuine commitment to children’s rights.

Required skills

What we offer

• Starting salary €60,029 (HEO scale, higher with service).
• 29 days annual leave plus public holidays.
• Flexible working schemes, bike‑to‑work and tax‑saving travel options.
• Training, development, well‑being initiatives and a supportive culture.
• Permanent contract, public service pension and long‑term career progression.