Tech Writer III

About the role

Join a leading smart‑building company’s technical writing team in Dublin, working closely with manufacturing groups on HVAC processes. The role is hybrid, requiring on‑site presence up to four days a week, and focuses on creating and maintaining documentation for program releases and standard operating procedures.

Key responsibilities

• Collaborate with Dublin‑based manufacturing teams to capture process knowledge.
• Develop and maintain SOPs and other technical content under senior guidance.
• Author documentation in DITA XML and manage it within the company’s CCMS.
• Create technical illustrations using Adobe Photoshop and Illustrator.
• Provide DocOps support and assist a dedicated process team.

Required profile

• Minimum 2 years of technical writing experience.
• Relevant education in English, Journalism, Technical Communications, Engineering, Multimedia or Science.
• Experience writing SOPs, preferably with DITA XML.
• Strong communication, mentoring and knowledge‑sharing abilities.
• Ability to plan and support multiple program releases.

Required skills

• DITA XML authoring.
• Content management system (CCMS) usage.
• Adobe Photoshop.
• Adobe Illustrator.
• Basic scripting languages, APIs and SQL.