Senior People Specialist

About the role

The Senior People Specialist joins Salesforce's Employee Success team to provide HR guidance and support to a globally dispersed workforce. Leveraging the latest Salesforce technology, you will help employees and managers navigate policies, resolve workplace concerns, and maintain high‑quality employee records.

Key responsibilities

• Guide employees and managers on HR policies, championing Salesforce’s vision, values, and culture.
• Recommend and implement effective solutions for workplace concerns, escalating to Employee Relations when needed.
• Support business partners by interpreting policies and ensuring consistent practices.
• Maintain accurate, timely documentation of HR activities and metrics.
• Collaborate with centers of excellence such as Employee Relations, Benefits, and Talent Development.
• Exercise judgment within broadly defined policies and take appropriate actions to address concerns.
• Provide front‑line support for prevention, resolution, and referral of employee issues.

Required profile

• Strong organizational skills with high attention to detail.
• Outstanding time‑management and communication abilities.
• Commitment to exceptional customer support and relationship building at all levels.
• Comfort handling highly sensitive and confidential matters.
• Enjoys dynamic, high‑growth environments and seeks exposure to multiple HR disciplines.

Required skills

• Salesforce (proficiency with Salesforce HR tools and platforms).

What we offer

• Opportunity to work within a globally diverse, innovative HR team.
• Access to cutting‑edge AI and technology solutions.
• Career growth in a leading AI‑driven CRM company.