Senior Site Reliability Engineer – Infrastructure Operations

About the role

Mastercard is looking for a Senior Site Reliability Engineer to join its Payments Network SRE team. You will own the end‑to‑end service quality of the platform, using data‑driven analysis to improve reliability, scalability and resilience of critical infrastructure.

Key responsibilities

• Lead continuous assessments of application infrastructure, focusing on health, performance, monitoring, alerting and capacity analysis.
• Collaborate with product and development teams to forecast growth, ensure scalability and maintain resiliency.
• Champion observability by identifying gaps in monitoring and alerting and designing strategies to close them.
• Integrate infrastructure telemetry into a unified single‑pane‑of‑glass view.
• Build custom dashboards for root‑cause analysis of complex incidents.
• Facilitate regular incident reviews with internal support teams to drive corrective actions.

Required profile

• Senior‑level experience in Site Reliability Engineering or related infrastructure operations.
• Proven ability to assess and improve health, performance and capacity of large‑scale systems.
• Strong analytical mindset with experience in data‑driven root‑cause analysis.
• Excellent collaboration skills to work with product, development and support teams.

Required skills