Senior Success Guide - French Speaker

About the role

Salesforce is looking for a Senior Success Guide who speaks French to help strategic customers unlock the value of Data Cloud and Agentforce. You will act as a trusted advisor, combining deep technical knowledge with customer‑centric guidance to drive adoption of AI‑powered, real‑time decision‑making solutions.

Key responsibilities

• Serve as the subject‑matter expert for Data Cloud and Agentforce across the Success Guide organization.
• Engage Premier and Signature customers both reactively and proactively to advise, enable, and optimize their use of Data Cloud and Agentforce.
• Design and run tailored engagements that align with product capabilities and address unique customer opportunities.
• Build and maintain strong relationships with internal and external stakeholders.
• Contribute to thought leadership through mentoring, knowledge sharing, and best‑practice dissemination.

Required profile

• Senior‑level professional with extensive experience in Salesforce data and AI solutions.
• Proven ability to work with large, strategic accounts and deliver consultative guidance.
• Excellent communication skills in French and English.
• Strong relationship‑building and influencing capabilities.

Required skills

• Salesforce Data Cloud
• Agentforce AI automation platform
• Salesforce Marketing Cloud
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Data analytics and real‑time decision‑making