Service Driver / Customer Delivery Representative

About the role

The Service Driver / Customer Delivery Representative will be the face of the business at customer sites across Cork. You will manage daily deliveries, installations and exchanges while ensuring a high level of service and identifying opportunities for additional sales.

Key responsibilities

• Drive to customer locations and fulfil service requests in a professional manner.
• Install, fit, collect and exchange units or products as required.
• Provide regular updates to service management on request status and any issues.
• Ensure all stock and services supplied are suitable and meet customer expectations.
• Contribute to route planning for new service requirements.
• Adhere to company health and safety policies at all times.

Required profile

• Full clean Irish/EU driving licence.
• Ability to prioritise workload and meet deadlines.
• Excellent written and verbal communication skills.
• Strong commitment to delivering outstanding customer service.
• Attention to detail and high level of accuracy.
• Positive, proactive attitude and ability to work independently.

Required skills

What we offer

• Competitive salary package with variable pay opportunities.
• Company vehicle and fuel card.
• Uniforms and equipment.
• Long service awards and progression opportunities.
• 4 weeks annual leave (increasing to 5 weeks).
• On‑call allowance, pension scheme, life assurance.
• Employee assistance programme, cycle‑to‑work scheme, Trustpilot reward.