Service Technician - Medical & Validation

About the role

Miele Professional is looking for a Field Service Technician to service and repair a wide range of commercial appliances in laboratories, hospitals and other medical facilities across the Republic of Ireland. The role represents a globally recognised premium brand and delivers technical expertise and customer service. Some travel outside the local area, occasional overnight stays and out-of-hours work may be required.

Candidates must show experience in medical products and/or medical validation; only such candidates will be considered. There is one full-time permanent position.

Key responsibilities

• Carry out fault diagnostics, servicing, maintenance and repairs on washer-disinfector and autoclave/steriliser appliances to a high technical standard
• Install and decommission professional appliances in line with health, safety and gas safe regulations
• Represent the Miele brand professionally and deliver an excellent customer experience
• Work with planners, managers and service partners to resolve technical issues efficiently
• Maintain accurate van stock, spare parts control and daily administration
• Promote Miele care products, accessories, service contracts and planned maintenance through customer engagement
• Take part in technical training and meet performance targets and KPIs

Required profile

• Significant previous experience with medical decontamination devices, including washer-disinfectors and autoclaves/sterilisers
• Proven experience in a field service or technical customer service environment
• Sound technical knowledge of Irish power supplies, wiring components and appliance systems
• Excellent communication and organisational skills, able to manage workload independently
• Proactive approach to learning, including completing technical training programmes
• External qualifications (proof required) showing the ability to carry out mandatory validation requirements on medical devices

What we offer

• Salary of up to EUR 55,000 per year with on-target earnings of up to EUR 64,166
• Discounts on Miele products for yourself, family and friends
• Daily lunch allowance
• Winter flu vaccines and free eye tests
• Financial advice, recognition schemes and more