System Administrator – Remote (Ireland)

About the role

This remote System Administrator position supports a global workforce from Ireland. You will ensure that devices, software, networks and security solutions operate reliably, securely and efficiently across multiple environments.

Key responsibilities

• Provide technical support for Windows, macOS and Linux users.
• Install, configure, maintain and troubleshoot workstations, peripherals and IT equipment.
• Manage technical requests via ticketing systems such as Jira.
• Diagnose and resolve hardware, software, connectivity and network issues.
• Handle device lifecycle management, including inventory, deployment and replacement.
• Configure and maintain security solutions (VPN, antivirus, MDM, backup, firewalls, monitoring tools).
• Ensure compliance with internal IT policies and security standards.
• Maintain technical documentation, procedures and knowledge resources.
• Support network administration (TCP/IP, DNS, DHCP, VPN, VLANs).
• Contribute to automation, scripting and process‑optimization initiatives.
• Assist with user access management and system configuration tasks.

Required profile

• 2‑4 years of hands‑on system administration or technical support experience.
• Strong troubleshooting abilities and a proactive attitude.
• Experience supporting Windows, macOS and Linux environments.
• Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, VLAN).
• Familiarity with security tools such as antivirus, firewalls, backup systems, MDM platforms and logging tools.
• Experience using ticketing systems and maintaining technical documentation.

Required skills

• Windows, macOS, Linux operating systems
• TCP/IP, DNS, DHCP, VPN, VLAN
• Antivirus, firewalls, backup solutions, MDM platforms, logging tools
• Jira or similar ticketing system
• Basic scripting for automation