Technical Co-ordinator, Dealing Team, Transfer Agency

About the role

Our client, a leading financial services provider, is looking for a Technical Co‑ordinator to join the Dealing Team within the Transfer Agency department in Dublin. The role supports seamless shareholder servicing, including dealing, registration, finance and client reporting, and offers a fast‑paced environment for detail‑oriented professionals.

Key responsibilities

• Assist the Team Leader in daily operations and act as a backup during their absence.
• Monitor processing quality and timeliness of the India Transfer Agency Dealing team.
• Serve as an escalation point for unresolved queries from junior staff and the India team.
• Manage day‑to‑day client reporting, including prediction, cash and register reports.
• Analyse and manage workflow queues to ensure efficient processing.
• Take ownership of assigned clients, meeting agreed timelines for all activities.
• Maintain up‑to‑date procedures, checklists and ensure data‑protection compliance.
• Collaborate with other Transfer Agency functional areas and mentor junior staff.

Required profile

• Exceptional accuracy and attention to detail.
• Strong analytical and problem‑solving capabilities.

Required skills

• MS Word
• Excel