Training Associate – Trauma-Informed Practice

About the role

The Training Associate will support the delivery of Trauma‑Informed Practice training (Supportive Spaces initiative) to staff working with International Protection Applicants in the Citywest accommodation facility. Reporting to the Senior Training Associate, the role involves planning, delivering, and evaluating training sessions.

Key responsibilities

• Support implementation of the Supportive Spaces training plan and prepare training sessions in line with approved curriculum.
• Deliver training sessions to designated participants using the approved methodology and materials.
• Collect participant feedback and evaluation data to measure learning outcomes and training effectiveness.
• Maintain accurate training records, attendance registers, and evaluation results.
• Contribute to monthly activity reports with training statistics and narrative updates.
• Stay up‑to‑date on Irish international protection system, safeguarding principles, and relevant policies.

Required profile

• Bachelor’s degree in Development, Psychology, Social Sciences, Law, International Relations or related field with at least three years relevant experience, OR high school diploma with five years relevant experience.
• Proven experience designing, facilitating, and evaluating training programmes, especially trauma‑informed content.
• Experience providing psychosocial support or safeguarding services to refugees, asylum seekers, or vulnerable populations.
• Knowledge of Irish refugee protection and integration landscape is desirable.
• Fluency in English (oral and written) required.

Required skills

• Computer literacy in standard software applications (MS Office, etc.).
• Strong organizational, facilitation and presentation skills.
• Interpersonal skills such as empathy and emotional resilience.
• Intercultural competence and communication abilities.